Terms & Conditions

By clicking the box below and selecting the “Complete Submission” button, the Customer acknowledges that they have read the Prestige Grading Services (PGS) Grading Terms and Conditions (the “Agreement”) set forth below and agrees to abide by this Agreement, and further agrees that PGS is entitled to rely upon and benefit from this Agreement.

  1. PGS will aim to grade items within the estimated time frame. However, if PGS fails to grade items within the estimated timeframe, PGS will hold no responsibility for the financial or non-financial damages incurred by the customer due to this delay. Estimated business days are defined as Monday – Friday, and do not include Saturday or Sunday.
  2. PGS will not grade cards which show evidence of alteration or questionable authenticity. Alteration is defined as, but not limited to:
    1. trimming,
    2. recoloring,
    3. restoration,
  3. The Customer agrees that in the event that PGS rejects any items for grading, PGS shall not refund the grading fee paid by the Customer as the determination to reject an item requires the card to be assessed by PGS. Furthermore, the Customer agrees not to knowingly submit any such items.
  4. PGS strives to apply a strict, consistent methodology to their grading and authentication processes. However, grading inherently involves a level of individual judgements that are subjective and requires the exercise of opinion, which can change from time to time. Therefore, PGS shall bear no liability whatsoever to the Customer or a purchasing third party, for the grade assigned by PGS.
  5. PGS will exercise reasonable care in handling items submitted for grading, review, or reholdering. However, if PGS determines that the Customer’s item was lost or damaged while in PGS’s possession, the Customer will be compensated a sum based upon the card’s assigned declared value in the submission form.
  6. The Customer agrees to pay to PGS all grading and postage fees when they fall due. If the Customer fails to pay these costs, PGS shall have a security interest in the items (Property) submitted to cover the payment shortfall. The Customer hereby grants to PGS an assignment of and lien against the Property in the amount of any pricing and other charges due and payable pursuant to the terms of this Agreement and the submission form. The Customer hereby authorizes PGS to file the appropriate uniform commercial code financing statements in such jurisdictions and offices as PGS deems necessary in connection with the perfection of a security interest in the Property.
  7. PGS shall have no liability whatsoever to the Customer for loss or damage to items while being shipped to PGS. Items being shipped by PGS back to the Customer will be covered up to the declared value stipulated on the submission form. If the declared value exceeds $5,000AUD, the maximum covered value will remain $5,000AUD per submission.
  8. If the Customer inspects the graded cards returned by PGS and determines that there has been damage caused by PGS, and can without doubt prove this has occurred, PGS will compensate the customer based on the declared value of the card. If the card has been mislabelled, PGS will amend this free of charge. Likewise, if the holder was damaged in transit, PGS will reholder the card free of charge.
  9. In the ordinary course of its grading and authentication operations, PGS compiles various Data regarding each item submitted for grading. This includes, but not limited to data relating to the identity, production, condition and grade of the item. This is known collectively as the ‘Data’. PGS may also take scans or photographs of each item submitted from grading and authentication. This is known collectively as the ‘Images’. In consideration for the grading services being provided by PGS, the Customer hereby authorizes PGS to compile and maintain such Data with respect to each item submitted hereunder for grading; and to take one or more Images of each such item. The customer further agrees that PGS will be the owner of all such Data and all such Images. Therefore, PGS may use and exploit such Data and Images for commercial and any other purposes, as PGS in its sole discretion deems appropriate. This includes, but is not limited to, the publication, republication and reproduction of such Data and Images in any media publication PGS deems fit.
  10. The terms and provisions in this Agreement constitute the entire agreement of PGS and the Customer and supersede all prior agreements and understandings (written or oral) between or among such parties. If it is determined that there are any inconsistencies between this Agreement and the Customer Agreement, then this Agreement shall control.